Cancel an Order

PUT https://devapi.packaly.com/api/acceptance/v1/orders/{orderId}/cancel

This endpoint lets you cancel an Order. This endpoint is only able to cancel an order if the order hasn't been assigned to a Rider, with no cost. If the order needs to be canceled after the order is assigned to a Rider, please contact Support.

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Cancelling an assigned order

When the Order is already assigned to a rider the cancellation of an Order cannot be done through the API. If you want to cancel an Order that is already picked up you can get in touch with Support to see the status of the order.